This week, I'll be blogging "live" from the NACCM Customer's 1st Conference. All of my posts will appear here on the spark new thinking blog. If you'd like to follow the entire conference, posts from sparkspace and a few other bloggers will also be appearing on the Customer's 1st Blog.
You can also follow tweets at #NACCM
This is a first for us (and a growing trend in conferences). If you subscribe to our blog via RSS or some other form of automatic notification, bear with us this week as we post throughout the day. After this week, we'll go back to normal, once or twice per week posting.
I'm ready to drink from a customer service firehose, are you????
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