Sunday, December 6, 2009

The Naughty List

I thought it might be fun to make this week's post interactive. I was going to come up with a list of mistakes that companies make that would land them on the "naughty list". That's where I need your help!

Now, you might be thinking no such list exists, but I disagree. We ALL keep a naughty list in our heads. We all have a set of standards that businesses must live up to. If they fail our standards, we start wishing we could fill their bank accounts with lumps of coal instead of piles of cash. I'm sure a few companies are already sneaking into your consciousness as you read this.

So how does a company end up on your naughty list? What are your pet peeves in business? What kinds of customer service, teamwork, or business etiquette failures drive you up the wall?

CLICK HERE to give us your naughty list qualifications.

Now is your chance to let the world know! You can tell us one or a hundred. Vent all you want. Let it out. You don't even have to leave your name, BUT if you do, you'll be entered to win a copy of one of our favorite books: Zingerman's Guide To Great Service.

We'll post your responses in next week's blog post. Together, we'll let companies everywhere know exactly what they can do to avoid the naughty list. Ok, maybe it's too late for 2009, but maybe we can provide some hope for 2010.

Can't wait to hear what you have to say!


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